Home » Mobile & Telecoms » 9Mobile Engineers Battle Downtime as Subscribers Groan
9mobile
9mobile

9Mobile Engineers Battle Downtime as Subscribers Groan

9Mobile quality of service (QoS) has fallen short of subscribers’ expectations as the Telecommunications Company experienced service disruptions in parts of Lagos State.

Advertisement

 

Investigations indicate the network started showing signs of downtime late evening, Thursday, last week, in some parts of Island- Ajah, VGC, Victoria Island and on the Mainland- Oshodi, Okota and GRA (Ikeja) and Alausa,.

 

As a result, some 9Mobile subscribers, took to the social media to criticize the poor quality of service.

 

Atunbi John @atunbijohn wrote “9Mobile internet service is so awful. Poor service per excellence”.

 

@Mahabi87 “Dead #9Mobile (etisalat) I’m leaving, #mtn you have a new customer. I’m just waiting for Data to finish”.

 

@Donwiseobioha “9Mobile bad network issues, what is your experience”.

 

“@9Mobileng I’m tweeting this from my new @MTNNG sin because I couldn’t deal with no service for 3 days and it seems like y’all doing nothing@”, @Iam_thelmar tweets in response to 9Mobile’s TGIF teaser.

 

However, Seyi Osundedo, head of Public Relations at 9Mobile in a short message to Nigeria CommunicationsWeek affirmed the network had witnessed downtime.

 

Though Osundedo could neither disclose the cause nor the expected time of restoration of the full capacity, he acknowledged thus, “…There was downtime which our technical team are aware of and are working on resolve”. – CommunicationsWeek

READ ALSO  Telecoms Regulation Under Coronavirus Pandemic: The Indian Approach

Leave a Reply

Your email address will not be published. Required fields are marked *

*

x

Check Also

9mobile

9mobile marks World Telecoms Day, affirms support for new Digital Nigeria

9mobile says it is celebrating World ...

jamb

Breaking: JAMB Postpones 2021 UTME Exams

The Joint Admissions and Matriculation Board ...

NITRA

NITDA, Cloudflex, Rackcenter back NITRA technology Forum 2021

… To discuss the Future of ...

buhari

President Buhari unveils new Policy for Indigenous Content in Telecoms

Nigerian President, Muhammadu Buhari Thursday unveiled ...

Most expensive divorce: $127bn fortune up for sharing as Gates, Melinda part ways

Bill Gates, 65, and wife Melinda, ...