IT News Nigeria:
The Nigerian Communications Commission (NCC) has released comprehensive answers to the frequently asked question (FAQs) on the use of internet n response to surge in the number of complaints from consumers regarding Data Depletion and Poor Quality of Data services.
According to a recent statement made available to IT News Nigeria and signed by Dr. Henry Nkemadu, Director, Public Affairs at NCC, the Commission said this is in line with its mandate of Protecting, Informing and Educating consumers, adding that, these answers were the result of thorough investigations on the common complaints from mobile users in order to ensure resolution as necessary.
NCC said “we also believe that it is necessary to empower consumers with information on data consumption and usage to enable them get better value from their data subscriptions and to get prompt redress where necessary.”
The FAQs by NCC this week on IT News Nigeria will address “How can I use my phone to manage my data usage to avoid Data wastage?
According to NCC, your smartphone’s default settings are typically configured to get the best possible experience, which comes at the cost of your data usage. You can change those settings to manage your data usage in the following ways:
By Manually Capping Mobile Data: To do this,
Go to Settings > Network & Internet > Data Usage > Billing Cycle
By Manually setting Data Saver
Activate data saver: Locate “Data Usage” on your device and activate
“Data Saver”. This will help cut down your data usage by
preventing apps from using data in the background. Disable auto-update on your App store
Disable multimedia auto-download on your social media apps Turn off your data when it’s not in use.
Stop Apps from automatically Synching: to do this,
Go to Setting > Apps & notifications > Select App > Select Disable Background Data
Don’t Stream it, Download It.
It is more advisable to download video or audio content to save
data than to stream it online.
● Set data alert notifications on your mobile phone.
● Avoid multiple configuration of the same email address on your
mobile phone. For instance, do not configure your Gmail address on your email app as well as Gmail app at the same time on the same mobile phone.