IT News Nigeria:
The Nigerian Communications Commission (NCC) has released comprehensive answers to the frequently asked question (FAQs) on the use of internet in response to surge in the number of complaints from consumers regarding Data Depletion and Poor Quality of Data services.
According to a recent statement made available to IT News Nigeria and signed by Dr. Henry Nkemadu, Director, Public Affairs at NCC, the Commission said this is in line with its mandate of Protecting, Informing and Educating consumers, adding that, these answers were the result of thorough investigations on the common complaints from mobile users in order to ensure resolution as necessary.
NCC said “we also believe that it is necessary to empower consumers with information on data consumption and usage to enable them get better value from their data subscriptions and to get prompt redress where necessary.”
The FAQs by NCC this week on IT News Nigeria will address “How can I use my phone to manage my data usage to avoid Data wastage?
According to NCC, your data consumption depends on a large number of factors. As mentioned above, the nature of technology (2G, 3G, 4G or 5G), the quality of the network, the speed of download, the type of websites you visit, the specifications of your handset, and so many other factors contribute to your data consumption.
For instance, two handsets can use different amounts of data to download or stream the same video on YouTube!
The following approximations give an estimation of data usage. Please note that these are mere estimations provided by an operator based on typical/average file sizes.
1 Hour of Social Media = 200mb
1 Hour of Browsing = 60mb
1 Hour of Instant Messaging with video calls = 140mb
1 Hour of streaming music = 60mb
1 Hour of Streaming Videos = 350mb (Non HD) and 1GB (HD) 1 Email sent or received with attachments = 500kb
1 minute of connected game play = 60mb
What activities use up the most data?
As you will notice from the answer to question 6 above, the most common activities (inclusive of uploads and downloads) that use large amounts of data are as follows:
● Downloading and watching videos online especially on sites Like Netflix and YouTube.
● Sending and receiving emails with large attachments
● Software updates and virus definition u pdates
● Going on Social Media sites such as Facebook, Snapchat, Instagram,
Twitter, Tik Tok etc.
● Playing Games on a website or via a downloaded app
● Remote security cameras
● Data sent between sites on a Virtual Private Network (VPN).
● Mobile App online Notifications from social media, social marketing