NCC says it has engaged telecom consumers at the 2021 Enugu International Trade Fair on their rights, responsibilities and new regulatory initiatives
The Nigerian Communications Commission (NCC) has said it has enlighten telecom consumers in Enugu State on their rights, privileges and other egulatory initiatives.
This is according to a statement signed by Director, Public Affairs at NCC , Dr. Ikechukwu Adinde and who also represented Executive Vice Chairman of NCC, Prof Umar Garba Danbatta at the event.
NCC said the move is in line with its tradition of exploring avenues to engage with telecom consumers and that it has taken advantage of the opportunity of this year’s edition of the Enugu International Trade Fair.
The event was held during the recently-concluded 32nd Enugu International Trade Fair organised by the Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA).
Danbatta is quoted as saying that the events of this nature provide the opportunity for NCC, as a telecom regulator, to interact with consumers and attend to their service-related concerns.
In attendance at the NCC Special Day were the Director, Public Affairs, NCC, Dr Ikechukwu Adinde; Director, Consumer Affairs, Mr. Efosa Idehen; Zonal Controller, NCC Enugu Zonal Office, Mr. Ogbonnaya Ugama, and executive members of ECCIMA.
Danbatta, who spoke around the theme of the Fair: “Promoting New Technologies, Business Ideas and Strategies for Rapid Economic Growth and Development in Nigeria,” highlighted some of the regulatory initiatives emplaced by the Commission for protecting, informing and educating the consumers.
These initiatives include the NCC Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442, the Regulation on Forceful Subscription and measures put in place to check cases of pre-registered Subscriber Identity Module (SIM) cards.
Danbatta emphasised the importance of the ongoing National Identity Number (NIN)-SIM data linkage exercise, in order to ensure credible citizen database for improved national security.
