In today’s competitive marketplace, businesses need advanced tools to drive
operational efficiency and fuel growth. SeerBit, a leading Pan-African payment
company, is addressing these needs with the launch of its new, feature-rich merchant
dashboard, set to go live on October 1, 2024.
Designed for simplicity and ease of use, the revamped dashboard offers enhanced
features, robust analytics, and an improved user interface, transforming how businesses
manage transactions and streamline operations for growth.
‘‘We are excited to announce the launch of our latest innovation—the Merchant Portal
Version 3.0, going live on October 1, 2024,’’ disclosed Babajide Shoyebo, Senior
Product Manager at SeerBit.
‘‘The Merchant Portal Version 3.0 — accessible via https://dashboardv3.seerbit.com —
is the latest evolution of our platform, specifically engineered to provide merchants with
state-of-the-art tools and features that enhance operational efficiency, user engagement
and overall business performance. This version represents our commitment to
innovation and excellence, equipping merchants with everything they need to succeed
in a competitive marketplace. Whether you’re a merchant in the e-commerce business,
travel and hospitality, healthcare, digital services, financial services, or even in the
education sector, this new portal is designed to meet the needs of users across diverse
industries and help you achieve seamless business management.’’
Below is an overview of what to expect from the new SeerBit merchant dashboard,
including some of the game-changing features and benefits for businesses.
A Modern, User-Friendly Interface
Ease of use is central to the redesign of the new merchant dashboard. Navigating
through the portal is quicker, smoother and more intuitive than ever before. The platform
is designed to ensure that everything is accessible with just a few clicks. This intuitive
design ensures that both tech-savvy users and those less familiar with digital tools can
maximise the portal’s full potential. Users can view all transactions, manage customer
accounts and stay on top of settlements – without a steep learning curve. The improved
layout makes it easier to access key features like transaction reports, customer
management, settlement reports, refund processing, and invoicing, enabling merchants
to focus on what truly matters—running their businesses.
Powerful New Features to Drive Your Business Forward
In addition to existing features, such as seamless onboarding, transaction reports,
dispute reports, payment link and recurring payment, etc., this latest release introduces
two highly anticipated features – Split Settlement and Invoicing. These tools are
designed to simplify financial management, improve operational efficiency, and offer
users greater flexibility in handling complex transactions.
a. Split Settlement: Flexibility for Complex Transactions
The split settlement feature allows you to divide a single payment between multiple
accounts without having to manually calculate or handle the split, reducing the risk of
errors and improving transparency. This is a game-changer for businesses that work
with multiple stakeholders or sub-merchants. For example, marketplaces or businesses
with commission structures can easily allocate incoming payments to different parties.
Imagine running an online marketplace where sellers, service providers, and platform
fees all need to be handled within a single transaction. Split settlement simplifies this
process, allowing you to decide how payments should be distributed across the board.
This provides you with more control over your finances, while also saving valuable time
that would otherwise be spent on manual reconciliation. The automated process
ensures transparency and accuracy, giving merchants full visibility into how funds are
distributed, helping businesses avoid bottlenecks and delays in processing.
b. Invoicing: Streamline Your Billing Process
Managing invoices can be a time-consuming task for businesses, particularly those
handling multiple clients and transactions. The invoicing feature simplifies this process
by enabling merchants to effortlessly create, send and track invoices directly from the
dashboard. With just a few clicks, you can generate professional invoices with detailed
breakdowns, including customer information and payment details, ready to be shared
with your clients—ensuring timely and hassle-free payments.
Each invoice is embedded with a payment link, allowing customers to make payments
instantly. This eliminates the need for manual payment collection or time-consuming
follow-up communication. You’ll also receive real-time notifications as payments are
made, keeping you informed without the need to chase clients or manually monitor your
accounts. Your complete transaction history is stored on the platform, enabling you to
track each invoice and effectively manage your finances.
For service-based businesses such as freelancers and consultants, invoicing has never
been easier. The automation reduces administrative tasks, freeing up more time to
focus on growing your business. It also improves cash flow by enabling faster payment
turnaround and minimising the risk of payment delays.
Why This Matters: Empowering Businesses for Growth
Further expounding the benefits of the new rollout, Shoyebo said: ‘‘At SeerBit, we
believe that merchants need more than just a platform for transactions—they need a
comprehensive business management tool.
‘‘Merchant Portal Version 3.0 does just that by offering enhanced flexibility, control and
visibility into your day-to-day operations. The introduction of invoice and split settlement
represents our commitment to helping businesses streamline payment processes,
reduce operational costs and improve customer satisfaction. These new features are
not just about making transactions easier—they’re about empowering merchants to
grow,” he stated.
